Have questions about our platform, need help with your quest, or want to discuss partnership opportunities? Our team typically responds within 2 hours during business hours.
2 Hours
Average Response Time
1,200+
Entrepreneurs Helped
Lagos, Nigeria
Our Headquarters
Fill out the form below and we'll get back to you as soon as possible.
Our support team is here to ensure your success. Here are some reasons entrepreneurs contact us:
Stuck on a quest activity? Need clarification on requirements? We're here to help you progress.
Not sure which expert to book? We can recommend the best professional for your specific needs.
Interested in partnering with Mezzo Aid? We're always open to collaborations that help entrepreneurs.
Have an idea to improve our platform? Your feedback shapes our roadmap.
Experiencing technical difficulties? Our team will resolve issues quickly.
Media, research, or other business-related questions? Let's talk.
Choose the contact method that works best for you. We're available through email, phone, live chat, or in-person visits.
General Inquiries
hello@mezzoaid.com
Support
support@mezzoaid.com
Experts
experts@mezzoaid.com
Nigeria
+234 (0) 800 MEZZO-AID
Business Hours
Mon-Fri: 9AM - 6PM WAT
Weekend
Sat: 10AM - 2PM WAT
Address
15 Wole Ariyo Street, Lekki Phase 1
City
Lagos, Nigeria
Office Hours
By Appointment Only
Instant Support
Chat with our team in real-time
Availability
Mon-Fri: 9AM - 6PM WAT
Response Time
Usually under 2 minutes
Quick answers to frequently asked questions about contacting our support team.
For the fastest response, use our live chat feature during business hours (Mon-Fri, 9AM-6PM WAT). For non-urgent inquiries, email us at support@mezzoaid.com and we'll respond within 2 hours.
Yes! Call us at +234 (0) 800 MEZZO-AID during business hours. For technical issues or quest help, we recommend using email or chat so we can share screenshots and documents easily.
Absolutely! For detailed discussions about partnerships, media inquiries, or complex issues, you can schedule a call through our contact form. Select 'Partnership Opportunity' or 'General Inquiry' and we'll arrange a time.
Please email support@mezzoaid.com with details about the issue, including screenshots if possible, your browser/device info, and steps to reproduce the problem. We typically fix critical bugs within 24 hours.
Yes, but by appointment only. Our Lagos office is at 15 Wole Ariyo Street, Lekki Phase 1. Email hello@mezzoaid.com to schedule a visit. We love meeting entrepreneurs in person!
Currently, our primary support language is English. However, many of our team members speak Yoruba, Igbo, and Hausa. Let us know your preferred language and we'll do our best to accommodate.
Our office is located in the heart of Lekki, one of Lagos' premier business districts.
15 Wole Ariyo Street
Lekki Phase 1
Lagos, Nigeria
Monday - Friday: 9AM - 6PM
Saturday: 10AM - 2PM
Sunday: Closed
5 min from Lekki Toll Gate
10 min from Admiralty Way
Parking available on-site
